09/19/2025

4 Ways The Right 3PL Can Help Overcome Top Returns Processing Challenges

Reading Time: 4 minutesGuest Blog by: Steve Syverson, Senior Director of NFI eCom Customer Solutions When it comes to returns, it’s not just about having a model for how customers send products back, it’s about how efficiently those returns are processed once they arrive. Returns processing involves the end-to-end steps of receiving, inspecting, and dispositioning items so brands can… Continue reading 4 Ways The Right 3PL Can Help Overcome Top Returns Processing Challenges

07/23/2025

6 Key Ways to Ensure Your Brand is Retail Compliant

Reading Time: 3 minutesGuest Blog by: Steve Syverson, Senior Director of NFI eCom Customer Solutions Today’s eCommerce brands must navigate complex compliance standards, and failing to keep up with regulations can be costly. Retail compliance refers to the rules and requirements that eCommerce brands must follow to sell through third-party retailers, marketplaces, or distributors. Remaining compliant is essential… Continue reading 6 Key Ways to Ensure Your Brand is Retail Compliant

08/23/2024

Navigating the Complexities of Modern Direct-to-Consumer (DTC) Fulfillment

Reading Time: 3 minutesGuest Blog by: Brandon Payne, Sales Executive, NFI eCom Today’s Direct-to-Consumer (DTC) fulfillment landscape continues to evolve rapidly and present numerous challenges that require efficiency and adaptability. As consumer expectations rise and technological demands intensify, shippers must navigate this complex web of market pressures to stay competitive. Partnering with the right third-party logistics (3PL) provider… Continue reading Navigating the Complexities of Modern Direct-to-Consumer (DTC) Fulfillment

05/28/2024

5 Best Practices for Returns Management

Reading Time: 2 minutesIn 2023, total returns for the retail industry amounted to $743 billion, with online retailers seeing a higher return rate of 17.6%. Returns management has emerged as a make-or-break factor for eCommerce success. Prioritizing the returns process demonstrates a commitment to customer centricity during a time when convenience and customer experience reign supreme and also… Continue reading 5 Best Practices for Returns Management

04/05/2024

Three Ways to Offer the Best Customer Experience in Retail – NFI

Reading Time: 3 minutesApparel and Footwear customers have unique expectations when shopping online due to the nature of the products they purchase and the experience they seek. Failure to accurately fulfill their orders directly impacts their experience and causes disappointment, frustration, and inconvenience, leading to lost sales and diminished brand trust. Navar reports that the estimated cost of… Continue reading Three Ways to Offer the Best Customer Experience in Retail – NFI

02/02/2024

5 Factors to Consider When Choosing Your eCommerce Fulfillment Partner

Reading Time: 4 minutesWith peak season in the rearview, now is the time for eCommerce brands to reflect on their performance and strategy. This evaluation helps businesses identify areas of improvement and make any necessary adjustments for the upcoming year, like implementing new delivery options, products, or a new fulfillment provider, for instance. Whether businesses are exploring a… Continue reading 5 Factors to Consider When Choosing Your eCommerce Fulfillment Partner

11/29/2023

NFI eCom and Beyond: 4 Reasons to Partner With Us

shopping cart with laptop on the desk, online shopping concept

Reading Time: 3 minutesEcommerce brands know that how their products get delivered can set them apart from their competition. NFI eCom, a division of NFI, offers omnichannel solutions to a diverse customer base. Leveraging the capabilities of a full-service 3PL can help shippers navigate the intricacies of the supply chain while serving all of the needs of their… Continue reading NFI eCom and Beyond: 4 Reasons to Partner With Us

09/14/2023

Master eCommerce Peak Season: Strategies to Maximize Success

Reading Time: 3 minutesThe busy peak season brings opportunities and challenges for eCommerce brands and their fulfillment partners each year. In an FTI Consulting report, experts predict online retail sales in the U.S. will reach $1.14 trillion in 2023, marking a 10% growth from the previous year. The report also indicates that eCommerce is expected to account for… Continue reading Master eCommerce Peak Season: Strategies to Maximize Success

08/04/2023

4 Tips to Navigate eCommerce Peak Season

Reading Time: 3 minutesFor brands and their fulfillment partners, eCommerce peak season can be challenging. During this period, people, processes, and technology are tested to their maximum capacity, but there are also opportunities for improvement that will take eCommerce operations and brand experience to the next level. Here are four ways eCommerce brands can navigate through peak season:… Continue reading 4 Tips to Navigate eCommerce Peak Season

06/13/2023

Optimizing Your Multichannel Strategy: A Comprehensive Checklist for eCommerce Brands

Smiling woman working on laptop with manager standing by in warehouse. Employees of the warehouse using laptop computer.

Reading Time: 3 minutesAs an eCommerce brand, you want to reach your target audience across multiple channels to maximize sales and revenue. However, with so many channels available, it can be challenging to create a comprehensive multichannel strategy that effectively engages your customers and drives conversions. Similarly, without efficient fulfillment solutions, your strategy may fall short of satisfying… Continue reading Optimizing Your Multichannel Strategy: A Comprehensive Checklist for eCommerce Brands