09/19/20254 Ways The Right 3PL Can Help Overcome Top Returns Processing Challenges Reading Time: 4 minutesGuest Blog by: Steve Syverson, Senior Director of NFI eCom Customer Solutions When it comes to returns, it’s not just about having a model for how customers send products back, it’s about how efficiently those returns are processed once they arrive. Returns processing involves the end-to-end steps of receiving, inspecting, and dispositioning items so brands can… Continue reading 4 Ways The Right 3PL Can Help Overcome Top Returns Processing Challenges
08/23/2024Navigating the Complexities of Modern Direct-to-Consumer (DTC) Fulfillment Reading Time: 3 minutesGuest Blog by: Brandon Payne, Sales Executive, NFI eCom Today’s Direct-to-Consumer (DTC) fulfillment landscape continues to evolve rapidly and present numerous challenges that require efficiency and adaptability. As consumer expectations rise and technological demands intensify, shippers must navigate this complex web of market pressures to stay competitive. Partnering with the right third-party logistics (3PL) provider… Continue reading Navigating the Complexities of Modern Direct-to-Consumer (DTC) Fulfillment
07/01/2024Utilizing Section 321 Solutions Reading Time: 2 minutesSection 321 is a provision within the Tariff Act of 1930 that allows for the duty-free entry of certain low-value shipments into the United States. Section 321 allows for goods to clear through US Customs and Border Protection on an ACE Manifest. Originally intended to expedite the clearance process for mail and courier shipments, Section… Continue reading Utilizing Section 321 Solutions
05/28/20245 Best Practices for Returns Management Reading Time: 2 minutesIn 2023, total returns for the retail industry amounted to $743 billion, with online retailers seeing a higher return rate of 17.6%. Returns management has emerged as a make-or-break factor for eCommerce success. Prioritizing the returns process demonstrates a commitment to customer centricity during a time when convenience and customer experience reign supreme and also… Continue reading 5 Best Practices for Returns Management
04/05/2024Three Ways to Offer the Best Customer Experience in Retail – NFI Reading Time: 3 minutesApparel and Footwear customers have unique expectations when shopping online due to the nature of the products they purchase and the experience they seek. Failure to accurately fulfill their orders directly impacts their experience and causes disappointment, frustration, and inconvenience, leading to lost sales and diminished brand trust. Navar reports that the estimated cost of… Continue reading Three Ways to Offer the Best Customer Experience in Retail – NFI
02/02/20245 Factors to Consider When Choosing Your eCommerce Fulfillment Partner Reading Time: 4 minutesWith peak season in the rearview, now is the time for eCommerce brands to reflect on their performance and strategy. This evaluation helps businesses identify areas of improvement and make any necessary adjustments for the upcoming year, like implementing new delivery options, products, or a new fulfillment provider, for instance. Whether businesses are exploring a… Continue reading 5 Factors to Consider When Choosing Your eCommerce Fulfillment Partner
11/29/2023NFI eCom and Beyond: 4 Reasons to Partner With Us shopping cart with laptop on the desk, online shopping concept Reading Time: 3 minutesEcommerce brands know that how their products get delivered can set them apart from their competition. NFI eCom, a division of NFI, offers omnichannel solutions to a diverse customer base. Leveraging the capabilities of a full-service 3PL can help shippers navigate the intricacies of the supply chain while serving all of the needs of their… Continue reading NFI eCom and Beyond: 4 Reasons to Partner With Us
11/28/2023Consumer Behaviors and New Tech Trends Reshaping 2024 eCommerce Supply Chains Reading Time: 2 minutesA guest blog by Steve Syverson, Senior Director of NFI eCom The outlook for the 2024 eCommerce supply chain predicts both challenges and opportunities shaped by economic trends, consumer behaviors, and technological change. As the Federal Reserve sustains its inflation fight through interest rate hikes, discretionary consumer spending will face headwinds. Brands must focus on… Continue reading Consumer Behaviors and New Tech Trends Reshaping 2024 eCommerce Supply Chains
09/14/2023Master eCommerce Peak Season: Strategies to Maximize Success Reading Time: 3 minutesThe busy peak season brings opportunities and challenges for eCommerce brands and their fulfillment partners each year. In an FTI Consulting report, experts predict online retail sales in the U.S. will reach $1.14 trillion in 2023, marking a 10% growth from the previous year. The report also indicates that eCommerce is expected to account for… Continue reading Master eCommerce Peak Season: Strategies to Maximize Success
08/04/20234 Tips to Navigate eCommerce Peak Season Reading Time: 3 minutesFor brands and their fulfillment partners, eCommerce peak season can be challenging. During this period, people, processes, and technology are tested to their maximum capacity, but there are also opportunities for improvement that will take eCommerce operations and brand experience to the next level. Here are four ways eCommerce brands can navigate through peak season:… Continue reading 4 Tips to Navigate eCommerce Peak Season