11/29/2023

NFI eCom and Beyond: 4 Reasons to Partner With Us

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Ecommerce brands know that how their products get delivered can set them apart from their competition. NFI eCom, a division of NFI, offers omnichannel solutions to a diverse customer base. Leveraging the capabilities of a full-service 3PL can help shippers navigate the intricacies of the supply chain while serving all of the needs of their various sales channels.

ecommerce shopping cart with laptop on the desk

Here are four reasons to partner with NFI eCom:

1. Depth of Services NFI and its NFI eCom Division Can Provide

NFI eCom recognizes that each brand has unique needs, and with multiple solutions to choose from, we’re prepared to help solve every need. As a full-service 3PL, NFI provides scalability, helping customers navigate uncertainty and enhance growth opportunities. In addition to eCommerce solutions, NFI provides a complete range of supply chain solutions, spanning distribution, dedicated transportation, freight brokerage, port services, and real estate. We focus on growing with our customers as they evolve by remaining flexible in accommodating their ever-changing needs and leveraging a combination of our asset-based and non-asset-based solutions.

2. Leveraging Relationships with Carriers and Customers

Working with over 70 active carrier networks, NFI eCom is able to provide robust solutions for brands and retailers of all sizes. We build and nurture sustainable relationships with our partners to ensure optimal costs and timely services. Not only is it important to cultivate and grow strong relationships with our carrier partners but also with our customers and vendors. These strong relationships allow us to ensure fast and effective shipment directly to the consumers with whom our customers have valued relationships. 

According to VWO, 44% of eCommerce companies focus more on customer acquisition than customer retention. NFI eCom ensures a strong balance of servicing both current and future customers. We view each customer as a long-term partner and treat their customers as our own.

3. Geographical Reach  

As part of North America’s fourth largest warehousing and fulfillment provider, our reach is possible through our partnerships with carriers and an extensive warehousing footprint exceeding more than 70 million square feet. Our vast network of facilities enables us to optimally ship more than 30 million parcels annually and offers our customers the right location for their specific business requirements.

4. High-Quality, Unparalleled Customer Service   

Our business operates with a people-led and technology-enabled approach. We personify our business by providing a single point of contact for our customers to rely on and manage solutions. NFI eCom customers who do not have the ability to leverage the same resources as others with in-house supply chain teams can consult with and trust our experts to utilize additional solutions. Working with NFI means you’re in good hands.

NFI is a privately held, family-owned and operated, $4 billion company. Our unique experience helps leverage relationships and build connections that set our customers’ experience apart from others. NFI eCom exercises the same commitment and core values that have driven NFI’s growth and success for over 90 years. 

NFI eCom offers multichannel solutions, fulfillment software, tech-enabled capabilities, and customized services to ensure a seamless connection between all your platforms, operations, and partners. By empowering employees, embracing innovation, and delivering an unparalleled commitment to customers, NFI delivers logistics solutions that transform the way business gets done. Visit our eCom solutions page to learn more about our capabilities.